Four real engagements. Real data. Real outcomes. Every case study is a problem that needed solving and got solved.
The Canadian Mental Health Association Simcoe County serves thousands of individuals across multiple programs. Leadership needed a centralized way to track and compare performance across all programs and funding streams, with the ability to catch trends and monitor targets early in the fiscal year, not just at year end.
We built a Power BI dashboard from their underlying data that gives program managers and leadership a clear view of individuals served, admissions, discharges, visits, group sessions, and waitlist metrics, all comparable across fiscal years.
What used to take hours of spreadsheet work is now a single dashboard that updates automatically.
Healthcare leadership had a clear problem: no single view of their financial performance. Revenue data lived in silos, claim denials went untracked, and cash flow bottlenecks were invisible until it was too late.
We built a multi-page Power BI dashboard giving leadership a high-level view of total revenue, payments, collections, claim denials, and expected revenue with full drill-down by service type, payer, and date.
For the first time, leadership could see where money was stalling and act on it.
When an organization noticed a rise in failed login attempts across their system, they needed visibility fast. Without it, suspicious activity was invisible and the risk of unauthorized access was growing.
We built a security dashboard that tracked daily unique logins, monitored failed attempts by time and IP address, and logged all security-related changes. Management could finally see patterns as they emerged.
Suspicious activity was identified, security protocols were strengthened, and the risk of unauthorized access was significantly reduced.
Effective care delivery depends on what gets done, when it gets done, and by whom. For one healthcare organization, that visibility simply did not exist. Treatment plans, progress notes, assessments and approvals were all moving through the system with no way to measure whether they were on track.
We built an operational dashboard bringing all of it into one view, treatment plans by schedule status, progress note completion rates, assessment timelines, and pending approvals. All broken down by clinician, department, and timeframe.
Bottlenecks were identified, accountability improved, and care delivery became measurably more efficient.
"Lilas quickly grasped the complexities of our organization's data and translated our needs into a clear, intuitive dashboard that has genuinely improved how we understand and use our data. The final dashboard is not only visually effective but also incredibly functional, helping our team make more informed decisions."Rebecca McCullough